Thank you for your interest in our products and services of DigitEmpire. This warranty only applies to physical goods purchased from DigitEmpire.
WHAT DOES THIS WARRANTY COVER ?
• This warranty covers any defects in material or workmanship under normal use within the warranty period.
• During the warranty period, DigitEmpire will repair or replace at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
• If customers need assistance to contact the manufacturer/service center, DigitEmpire service will be charged for RM150.
• All warranties have to be done within 45 days, otherwise a new product should be given to the customer if product is not returned within the Return Merchandise Authorization (RMA) period.
• All warranty items must be send in along with the original box for warranty claim
• DigitEmpire reserved the right to not to process warranty if original box is not sent in together with defect products.
WHAT DO YOU HAVE TO DO?
To obtain warranty service, customers must first contact DigitEmpire to determine the issue and the most appropriate solution for customers before sending the defect item for repair/replacement.
Customer Service : +6011-6797 5152 [WhatsApp ONLY]